Optimize class attendance charging no-show fees

Don't loose money due to a lack of commitment. Easily charge fees to client's who book and don't show up without letting you know.

A line graph depicting total sales for a business or individual during the month of February 2024. The total sales amount to $610, which represents a 39.6% decrease compared to the previous month, January 2024, where sales were $1,010.  The chart shows a significant spike in sales around February 13th, which might suggest a special event or promotion that led to a temporary increase in sales. Other than this peak, sales appear to be relatively low throughout the month.
Screenshot of a "Class bookings" table from a management system. The table is organized into columns: Trainer, Class date, Spaces, Booking ID, Status, Payment method, and Payment source.

Easy to use

Just toggle the No-Show Fee on and set an amount to charge.
You can add and explainer on your cancellation policy.

Flexible options

Want to make an exception? You can decide if you want to charge the no-show fee on a case by case basis.

A screenshot of a "Memberships & Packs" management interface with a heading that displays "Expected MRR: $ 400.0". Below this, a table lists details about purchases including the date of purchase, contact name, pricing plan, frequency, trial days, start date, end date, status, cycles charged, and amount.
A screenshot of an invoice interface showing details of a transaction. At the top, it states "Invoice #23590" with a badge indicating it has been "Paid". The source of payment is listed as "Stripe" and the method as "Card".  Below, there's a section titled "Client" which displays the name "Salma Lee". The "Type" of purchase is noted as "Pack", and the "Item" is described as "YOGA + TRX".  The financial details list a "Subtotal" of "$100", with no discount applied. The "Earnings" are also displayed as "$100", with a note stating "Payment processing fees may apply".  On the right side of the screenshot, there's a box titled "Invoice History" showing "Feb 15, 2024", as the date the invoice was created. There is also a "Refund" button, indicating the option to initiate a refund for this transaction

Automated billing

We automatically create invoices for no-show fees in your client's booking, helping you track payments effortlessly.

Your finances straight

If a client pays in cash or in-person at your business you can change the invoice status manually to mark it as paid.
You can add notes to clarify all your operations.

A screenshot of a "Class bookings" management interface. The table is organized into columns: Trainer, Class date, Spaces, Booking ID, Status, Payment method, and Payment source.  The first entry is for a class on Friday, 23 Feb 2024, at 5:00 PM, with no trainer listed, 1 space booked, Booking ID 5INSRC, Status as Booked, and both Payment method and source as N/A. The second and third entries list two classes on Saturday, 10 Feb 2024, at 6:00 AM and 7:00 AM respectively, with the trainer named Alex Rodriguez, each with 1 space, Booking IDs JJCOM9 and 6GIANk respectively, both Status Booked, Payment method as Free, and Payment source as Offline. The fourth entry is for a class on Tuesday, 6 Feb 2024, at 6:00 AM, with no trainer listed, 1 space, Booking ID IBOHMX, Status Booked, Payment method as Free, and Payment source as Offline. The fifth entry shows a class on Monday, 29 Jan 2024, at 5:00 PM, with no trainer listed, 1 space, Booking ID IPREQ, Status Booked, and both Payment method and source as N/A. The last entry is for a class on Monday, 15 Jan 2024, at 5:00 PM, with no trainer listed, 1 space, Booking ID P2KIVO, Status Booked, Payment method as Stripe element, and Payment source as Stripe. In the top right corner, there is an "Export" button, indicating that the user has the option to export the data listed in the table.

Who Is This Feature For?

Fitune's no-show fees feature is designed for fitness and wellness studio owners, instructors and coaches who want to keep a steady income by ensuring their revenue no matter what.

All in one place, not all over the place

Group classes

Make it simple for your clients to book your classes. Define the days, times and even create complex recurring class schedules with ease.

Available features

In-person

Online

Livestream links

Waiting list

Cancelation policy

Membership area

Confirmation email

Express checkout

Reports

A screenshot of a fitness gym's weekly class schedule interface. The top banner includes the gym's name 'Workouts Gym' and a navigation menu with options like 'Home', 'Schedule', 'Events', 'Videos', 'Courses', 'Services', and 'Pricing'. There's also a 'My bookings' link and a 'Filters' button. The schedule indicates the timezone as 'London' and displays a calendar with the week starting from 'Mon 02 Jan' to 'Sun 08 Jan', with 'Today, Tue 03 Jan' highlighted. The listed classes for Tuesday include 'Yoga for beginners' at '11:00 AM' for '45 min', taught by 'Jane Cooper', marked 'Workouts Gym Online', priced at £5 with a 'Join' button. Below, a 'Boxing class' at '3:15 PM' for '45 min' by 'Robert Fox', marked 'Workouts Gym', is shown as 'Already booked'. For 'Wed 04 Jan', there's a 'Pilates' class at '3:15 PM' for '45 min' by 'Esther Howard', priced at £5 with a 'Join' button

Group classes

Make it simple for your clients to book your classes. Define the days, times and even create complex recurring class schedules with ease.

Available features

In-person

Online

Livestream links

Waiting list

Cancelation policy

Membership area

Confirmation email

Express checkout

Reports

A screenshot of the 'Workouts Gym' website schedule page with a clean and modern interface. The page header includes the gym logo and navigation tabs for Home, Schedule, Events, Videos, Courses, Services, and Pricing, along with a 'My bookings' dropdown menu. The main section shows a weekly schedule with the selected date 'Today, Tue 03 Jan' highlighted. Below, a list of classes is displayed with times, duration, and titles including 'Yoga for beginners' at 11:00 AM with Jane Cooper, marked as an online class, and a 'Boxing class' at 3:15 PM with Robert Fox. Each class has an accompanying thumbnail image depicting the activity, and there's a 'Join' button with the price listed as £5. The next day listed is 'Wed 04 Jan' with a 'Pilates' class also at 3:15 PM by Esther Howard, indicated as 'Already booked'. The overall color scheme is a combination of white and shades of blue.

Events, workshops & retreats

Sell small or massive events that may last hours and even days. It's perfect for yoga retreats, marathons, bootcamp & brunch, and more.

Available features

In-person

Online

Waiting list

Cancelation policy

Forms

Membership area

Recurring events

Confirmation email

A screenshot of 'Workouts Gym's event page with a 'Timezone device: London' notice. There are three event cards displayed. The first card is for 'Yoga Camp 2023' on 'Sat 07 Jan 2023 - 10:00 AM + more dates' located at 'Trees camp', with a photo showing a group of people practicing yoga outdoors, priced at $39.99 with a 'View event' button and a note saying '1 spot left'. The second card shows 'Online Yoga Camp 2023' on the same date and time, marked as 'Workout Gym Online', featuring a smiling man seated in a yoga pose, priced at $19.99 with a 'View event' button and tagged as 'Full - sold out'. The third card is for 'World Latin Congress 2023' on 'Sat 14 Jan 2023 - 8:00 AM' at 'Workout Gym', with an image of two women laughing and wearing shirts with 'REVOLDANCE' printed on them, marked as 'Free' and 'Already booked'

Events, workshops & retreats

Sell small or massive events that may last hours and even days. It's perfect for yoga retreats, marathons, bootcamp & brunch, and more.

Available features

In-person

Online

Waiting list

Cancelation policy

Forms

Membership area

Recurring events

Confirmation email

1 on 1 private
appointments

Let clients book (and charge for) 1 on 1 sessions with you.  Eliminating the back-and-forth messages for finding the perfect time.

Available features

In-person

Online

Availability tools

Multi staff availability

Cancellation policy

Forms

Membership area

Confirmation email

A screenshot of the 'Services' page from 'Workouts Gym', with a timezone indicator for London. The page displays 'HIIT sessions' and lists three different workout options. The first is 'HIIT workout for beginners', a 45-minute session at 'Workouts Gym', accompanied by an image of a man doing exercise in a gym. The second is a 'Personal training session' for 30 minutes, indicated as an online service by 'Workouts Gym Online', with an image of a person doing a stretch outdoors. The third is 'Battle Ropes Basics' for 60 minutes, again at 'Workouts Gym', with an image of two people using battle ropes. On the right side of the page, there's a booking interface to 'Select staff' with names like David Jones, Luis Lopez, John Cena, and Anna Smith, and below that, an option to 'Select date & time' with available slots on a calendar showing 'April', 'Tue 03', and 'Wed 04' with various times listed

1 on 1 private
appointments

Let clients book (and charge for) 1 on 1 sessions with you.  Eliminating the back-and-forth messages for finding the perfect time.

Available features

In-person

Online

Availability tools

Multi staff availability

Cancellation policy

Forms

Membership area

Confirmation email

Video library
on demand

Show off your content in a stellar Netflix look like video library. Create and organize your on-demand video library and video courses.

Available features

Netflix-style catalog

Membership area

Content Management

Exclusive downloads

Comments

A screenshot from 'Workouts Gym' website showing the 'Videos' section. The page features two categories: 'Recently Added' and 'Yoga only', each with a 'See all' link. Under 'Recently Added', there are three videos: 'Full Body Resistance' by George Jones posted 3 hours ago with an 'Unlock' label, another 'Full Body Resistance' by Albert Flores labeled as 'Free' posted 12 hours ago, and a third 'Full Body Resistance' by Kristin Watson with an 'Unlock' label posted 1 day ago. Below, the 'Yoga only' section includes 'Gentle Yoga Flow' by Jenny Wilson posted 3 days ago, 'Yoga For Complete Beginners' by Jacob Jones posted 3 days ago, and '30 Minute Power Yoga Class' by Cody Fisher, all with an 'Unlock' label. The videos display thumbnail images of individuals performing various exercises and yoga poses.

Video library on demand

Show off your content in a stellar Netflix look like video library. Create and organize your on-demand video library and video courses.

Available features

Netflix-style catalog

Membership area

Content Management

Exclusive downloads

Comments

Courses

Create amazing courses once and sell them a thousand times. Organize text lessons, files, videos and classes for clients to follow and complete.

Available features

Text lessons

Video content

Classes

Confirmation email

Exclusive downloads

Quizzes

A screenshot from 'Workouts Gym' website showing the 'Courses' section with a timezone indicator for London. Featured prominently is a '2 week training program' by George Jones. The course description states it's a simple three-week plan designed by Yoga LDN Super Trainer George Pearse, combining total-body strength circuits with high-intensity workouts. It includes '5 activities'. The content is broken down into '1st week' and '2nd week', with sessions such as 'Full Body Resistance' on Monday and Wednesday at 10:00 AM and 'HIIT class' on Friday at 10:00 AM for the first week, and similarly scheduled for the second week. On the right side of the page, there's an advertisement for a 'Health and fitness masterclass' and a '14-Day Yoga Detox' course, both priced at $39.99, with the masterclass being marked as 'Full – sold out' and the detox course available to 'View'

Courses

Create amazing courses once and sell them a thousand times. Organize text lessons, files, videos and classes for clients to follow and complete.

Available features

Text lessons

Video content

Classes

Confirmation email

Exclusive downloads

Quizzes

Start for free today

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