Waiting Lists — Maximize Sales & Class Capacity

Prevent missed opportunities! When your classes are fully booked, clients can join a waiting list, automatically notifying them if a spot becomes available. This boosts class occupancy, revenue, and client satisfaction.

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A bright and airy yoga studio with a group of four people engaged in a yoga pose. They are standing on individual mats and performing a side stretch with one arm reaching towards the sky and the other down their leg. They are focused and synchronized in their movements, wearing comfortable workout attire that includes tank tops and leggings. The room is well-lit with natural light streaming in from windows, complemented by the tranquility of an indoor plant
A screenshot of an email automation system interface titled 'Waiting List', last edited on Wednesday, 17 May 2023 at 3:19 PM. It displays an 'Active' toggle switched on. The automation rules section indicates the trigger is set to send emails to clients when the waiting list is enabled and a space opens for booking, with the send action set to 'Immediately'. A 'Variables' section is included with a link to find email variables for templates. Below, the subject line for the email reads 'There is a space available for you!

Instant notifications

As soon as a spot becomes available, clients on your waiting list are notified, ensuring they never miss a chance to join their desired class.

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Easy Opt-In

Your clients can easily join the waiting list with a single button.

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A screenshot of a digital class schedule interface set to a list view. The header displays 'Schedule' and offers a link to 'View schedule's page'. The time zone is set to UTC+0 for London, Dublin, Edinburgh, Lisbon. The weekly schedule shown is for Monday, 11 December to Sunday, 17 December. Classes listed include 'Outdoor bootcamp' at an outdoor location with 0 out of 12 bookings, 'Yoga' at 'Play Hard' with 0 out of 10 bookings, a free 'Boxing' class with 0 out of 3 bookings, and another 'Yoga' session in the evening with 0 out of 3 bookings. On the right, there are action buttons such as 'Edit schedule', 'Edit trainer', 'Share class', 'Duplicate schedule', and 'Mark as sold out (full)'
A user interface section for managing a 'Waiting list' for class bookings. It features an active toggle switch indicating that the waiting list is enabled. A field allows entry of the number of spaces on the waiting list, currently set to '5'. Below, a dropdown menu with the header 'When a space becomes free' provides the rule: 'Notify clients when a free space is available. the first client to book gets the spot.' This dropdown is currently set to 'Notify clients on the waiting list'

Limit control

Set a capacity limit for your waiting lists to control how many clients can join.

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Reduced no-shows

Transform cancellations into opportunities for other customers to join their preferred class, effectively minimizing the risk and cost of no-shows.

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A confident woman in athletic wear, with blonde hair tied back, stands in the foreground at a boxing gym, wearing blue boxing wraps on her hands. Behind her, a man with a serious expression, wearing a black t-shirt and red boxing gloves, stands with his arms crossed. They are surrounded by heavy brown leather punching bags hanging from the ceiling, suggesting a serious training environment
A stylized graphic of a digital fitness class schedule interface. The screen shows a navigation bar on the left with menu icons and a main content area with search bars and placeholder text. A highlighted section of the schedule displays a '6:00 AM' 'Full Body Resistance' class with an instructor's photo, the name George Jones, and a status showing '19/20' spots filled. In the top right corner, a 'LIVE' badge indicates that the class is currently in session or available to join live

Engagement Metrics

Track how many clients are on each waiting list to identify high-demand classes to guide your scheduling and staffing decisions.

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Who Is This Feature For?

Fitune's Waiting Lists feature is designed for fitness studio owners, gym operators, and fitness instructors who want to optimize class attendance, turning missed opportunities into actual revenue and happier clients by offering them the opportunity to join their desired classes even when they're fully booked.

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All in one place, not all over the place

Group classes
Events
Appointments
Video library
Courses

Group classes

Make it simple for your clients to book your classes. Define the days, times and even create complex recurring class schedules with ease.

Available features

In-person

Online

Livestream links

Waiting list

Cancelation policy

Membership area

Confirmation email

Express checkout

Reports

A screenshot of a fitness gym's weekly class schedule interface. The top banner includes the gym's name 'Workouts Gym' and a navigation menu with options like 'Home', 'Schedule', 'Events', 'Videos', 'Courses', 'Services', and 'Pricing'. There's also a 'My bookings' link and a 'Filters' button. The schedule indicates the timezone as 'London' and displays a calendar with the week starting from 'Mon 02 Jan' to 'Sun 08 Jan', with 'Today, Tue 03 Jan' highlighted. The listed classes for Tuesday include 'Yoga for beginners' at '11:00 AM' for '45 min', taught by 'Jane Cooper', marked 'Workouts Gym Online', priced at £5 with a 'Join' button. Below, a 'Boxing class' at '3:15 PM' for '45 min' by 'Robert Fox', marked 'Workouts Gym', is shown as 'Already booked'. For 'Wed 04 Jan', there's a 'Pilates' class at '3:15 PM' for '45 min' by 'Esther Howard', priced at £5 with a 'Join' button

Group classes

Make it simple for your clients to book your classes. Define the days, times and even create complex recurring class schedules with ease.

Available features

In-person

Online

Livestream links

Waiting list

Cancelation policy

Membership area

Confirmation email

Express checkout

Reports

A screenshot of the 'Workouts Gym' website schedule page with a clean and modern interface. The page header includes the gym logo and navigation tabs for Home, Schedule, Events, Videos, Courses, Services, and Pricing, along with a 'My bookings' dropdown menu. The main section shows a weekly schedule with the selected date 'Today, Tue 03 Jan' highlighted. Below, a list of classes is displayed with times, duration, and titles including 'Yoga for beginners' at 11:00 AM with Jane Cooper, marked as an online class, and a 'Boxing class' at 3:15 PM with Robert Fox. Each class has an accompanying thumbnail image depicting the activity, and there's a 'Join' button with the price listed as £5. The next day listed is 'Wed 04 Jan' with a 'Pilates' class also at 3:15 PM by Esther Howard, indicated as 'Already booked'. The overall color scheme is a combination of white and shades of blue.
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Events, workshops & retreats

Sell small or massive events that may last hours and even days. It's perfect for yoga retreats, marathons, bootcamp & brunch, and more.

Available features

In-person

Online

Waiting list

Cancelation policy

Forms

Membership area

Recurring events

Confirmation email

A screenshot of 'Workouts Gym's event page with a 'Timezone device: London' notice. There are three event cards displayed. The first card is for 'Yoga Camp 2023' on 'Sat 07 Jan 2023 - 10:00 AM + more dates' located at 'Trees camp', with a photo showing a group of people practicing yoga outdoors, priced at $39.99 with a 'View event' button and a note saying '1 spot left'. The second card shows 'Online Yoga Camp 2023' on the same date and time, marked as 'Workout Gym Online', featuring a smiling man seated in a yoga pose, priced at $19.99 with a 'View event' button and tagged as 'Full - sold out'. The third card is for 'World Latin Congress 2023' on 'Sat 14 Jan 2023 - 8:00 AM' at 'Workout Gym', with an image of two women laughing and wearing shirts with 'REVOLDANCE' printed on them, marked as 'Free' and 'Already booked'

Events, workshops & retreats

Sell small or massive events that may last hours and even days. It's perfect for yoga retreats, marathons, bootcamp & brunch, and more.

Available features

In-person

Online

Waiting list

Cancelation policy

Forms

Membership area

Recurring events

Confirmation email

See an example

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1 on 1 private
appointments

Let clients book (and charge for) 1 on 1 sessions with you.  Eliminating the back-and-forth messages for finding the perfect time.

Available features

In-person

Online

Availability tools

Multi staff availability

Cancellation policy

Forms

Membership area

Confirmation email

A screenshot of the 'Services' page from 'Workouts Gym', with a timezone indicator for London. The page displays 'HIIT sessions' and lists three different workout options. The first is 'HIIT workout for beginners', a 45-minute session at 'Workouts Gym', accompanied by an image of a man doing exercise in a gym. The second is a 'Personal training session' for 30 minutes, indicated as an online service by 'Workouts Gym Online', with an image of a person doing a stretch outdoors. The third is 'Battle Ropes Basics' for 60 minutes, again at 'Workouts Gym', with an image of two people using battle ropes. On the right side of the page, there's a booking interface to 'Select staff' with names like David Jones, Luis Lopez, John Cena, and Anna Smith, and below that, an option to 'Select date & time' with available slots on a calendar showing 'April', 'Tue 03', and 'Wed 04' with various times listed

1 on 1 private
appointments

Let clients book (and charge for) 1 on 1 sessions with you.  Eliminating the back-and-forth messages for finding the perfect time.

Available features

In-person

Online

Availability tools

Multi staff availability

Cancellation policy

Forms

Membership area

Confirmation email

See an example

Start For Free

Video library
on demand

Show off your content in a stellar Netflix look like video library. Create and organize your on-demand video library and video courses.

Available features

Netflix-style catalog

Membership area

Content Management

Exclusive downloads

Comments

A screenshot from 'Workouts Gym' website showing the 'Videos' section. The page features two categories: 'Recently Added' and 'Yoga only', each with a 'See all' link. Under 'Recently Added', there are three videos: 'Full Body Resistance' by George Jones posted 3 hours ago with an 'Unlock' label, another 'Full Body Resistance' by Albert Flores labeled as 'Free' posted 12 hours ago, and a third 'Full Body Resistance' by Kristin Watson with an 'Unlock' label posted 1 day ago. Below, the 'Yoga only' section includes 'Gentle Yoga Flow' by Jenny Wilson posted 3 days ago, 'Yoga For Complete Beginners' by Jacob Jones posted 3 days ago, and '30 Minute Power Yoga Class' by Cody Fisher, all with an 'Unlock' label. The videos display thumbnail images of individuals performing various exercises and yoga poses.

Video library on demand

Show off your content in a stellar Netflix look like video library. Create and organize your on-demand video library and video courses.

Available features

Netflix-style catalog

Membership area

Content Management

Exclusive downloads

Comments

See an example

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Courses

Create amazing courses once and sell them a thousand times. Organize text lessons, files, videos and classes for clients to follow and complete.

Available features

Text lessons

Video content

Classes

Confirmation email

Exclusive downloads

Quizzes

A screenshot from 'Workouts Gym' website showing the 'Courses' section with a timezone indicator for London. Featured prominently is a '2 week training program' by George Jones. The course description states it's a simple three-week plan designed by Yoga LDN Super Trainer George Pearse, combining total-body strength circuits with high-intensity workouts. It includes '5 activities'. The content is broken down into '1st week' and '2nd week', with sessions such as 'Full Body Resistance' on Monday and Wednesday at 10:00 AM and 'HIIT class' on Friday at 10:00 AM for the first week, and similarly scheduled for the second week. On the right side of the page, there's an advertisement for a 'Health and fitness masterclass' and a '14-Day Yoga Detox' course, both priced at $39.99, with the masterclass being marked as 'Full – sold out' and the detox course available to 'View'

Courses

Create amazing courses once and sell them a thousand times. Organize text lessons, files, videos and classes for clients to follow and complete.

Available features

Text lessons

Video content

Classes

Confirmation email

Exclusive downloads

Quizzes

See an example

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